Privacy Policy

This policy explains what information Bit Lock Box collects through bitlockbox.com, why we collect it, and what we do with it. It applies to this website only.

Who we are

Bit Lock Box distributes hardware wallets and crypto products on a bulk and wholesale basis. Our website is bitlockbox.com and our office is at DAFZA, Dubai, United Arab Emirates. For any question about this policy, contact info@bitlockbox.com.

What we collect

• Nothing through the website itself. The inquiry form does not send anything to us or to any third party. It composes a message in your own email app, which you then choose to send or discard. Until you press send in your own email app, we have received nothing.
• Information you send us. When you email or message us on Telegram, we receive what you chose to include: typically your name, email address, phone number, the product and quantity you are interested in, and your message.
• Technical information. Our hosting provider records standard server and request data, including IP address and browser type, to deliver the site and protect it from abuse.

What we do with it

We use the information you send solely to respond to your inquiry, prepare a quote, and fulfil an order if you place one. We do not sell it, rent it, or share it for marketing purposes.

Who processes it

• Our hosting provider, which serves the website and keeps request logs.
• Our email provider, which receives and stores the messages you send to us.
• Telegram, if you choose to contact us there. Your use of Telegram is governed by Telegram's own privacy policy.

Cookies and tracking

This site sets no advertising or profiling cookies and runs no third-party analytics by default. If that changes, this page will be updated before the change goes live.

How long we keep it

Inquiries are kept for as long as needed to answer them and to meet our commercial and legal record-keeping obligations. You can ask us to delete your inquiry at any time.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to info@bitlockbox.com and we will respond.

Changes

We may update this policy. The date at the top of this page shows when it was last changed.